Terms of Service

The following Terms of Service (the “Agreement”) are entered into by and between Plan B Consultants, Inc. (DBA GitGo) and the person or entity on whose behalf the Services (as defined below) are used or accessed (the “Customer”) governing our platform services, including our programs, features, account portals, and technical support (the Services”).  For clarification, Customer includes both those who do and who do not pay for Services.  If you do not agree to this Agreement, you are prohibited from using or accessing our Services.  We may modify these terms at any time by posting the revised terms to our website.  Your continued use of our Service means that you have accepted the changed terms.

GitGo may at any time, without notice to you, revise this Agreement and any other information contained in this website by updating this posting.  GitGo may also make improvements or changes in Services at any time without notice.

The following terms and conditions apply to the Engagement participated in by the Customer: 

A. CUSTOMER ACCEPTANCE

Customer expressly agrees to be bound by all the terms, conditions, and specifications herein listed.  Customer expressly agrees that this Agreement constitutes the entire agreement between the parties, and supersedes any prior agreement, written or oral.  Agreement does not constitute a partnership or joint venture or principal-agent relationship between parties. 

B. CUSTOMER TERMS AND CONDITIONS

ENGAGEMENT COMPONENTS. See the following Exhibit related to your specific program:

• Exhibit A for details on Conversational AI Agent
• Exhibit C for details on Conversational AI Agent with Data
• Exhibit E for details on Conversational AI Agent with Data and Email Campaign

ENGAGEMENT INVESTMENT. See the following Exhibit related to your specific program:

• Exhibit B for details on Conversational AI Agent
• Exhibit D for details on Conversational AI Agent with Data
• Exhibit F for details on Conversational AI Agent with Data and Email Campaign

CONFIDENTIALITY.  Confidential Information shall mean hereunder: (a) any technical information, design, process, procedure, formula, improvement, and other data relating to the Services provided specifically for Customer.  Each party agrees that from termination of this Agreement, it will hold such Confidential Information in strict confidence and will not discuss with or disclose it to any third party or use it for any third party’s benefit or for any purpose other than as contemplated by this Agreement, or as separately agreed in writing.  The parties acknowledge that the following shall not be considered Confidential Information:

(i) information which at the time of disclosure is, or without fault of the recipient becomes, available to the public by publication or otherwise; (ii) information which either party can show was in its possession at the time of disclosure or was independently developed by it without any reference to the other party’s information and was not acquired, directly or indirectly, from the other; (iii) information received from a third party which had the right to transmit same without violation of any secrecy agreement with the other party; (iv) information which is required to be disclosed pursuant to court order or by law or regulation; provided, however, that in the event disclosure is required by law, regulation or court order, the receiving party will (a) notify the disclosing party of the obligation to make such disclosure promptly and sufficiently in advance of the time required to disclose to allow the disclosing party the opportunity to seek a protective order, (b) shall cooperate with the disclosing party in seeking the protective order, and (c) shall make disclosure only to the narrowest extent required to comply with the law, regulation or court order.  Notwithstanding the foregoing, nothing contained herein shall prohibit or prevent Customer from disclosing this Agreement or appropriate information to its preferred vendors or to subcontractors who participate in providing the services.  Further, nothing contained herein shall prevent Customer from disclosing this Agreement or the information to the individual hotels’ owners, management companies, subcontractors, or each of their respective parent companies, subsidiaries, affiliates or their successors or assigns.  Nothing contained herein shall prevent Customer from complying with any subpoena or other government process.  Nothing contained herein requires that Customer return or destroy information and documents that it typically maintains for its records related to all groups and the billing for all groups or as part of their internal record retention or audit requirements. 

Upon expiration of this Agreement, all Work Product, software engagements, documentation or materials belonging to Vendor or Customer shall be returned to the respective owner thereof and no copies shall be retained by the non-owning party unless the respective owner consents thereto in writing.  For the avoidance of doubt, Customer shall be entitled to retain all lead information and analytics as that information is Customer’s property.  The obligations of the Confidentiality Clause shall survive the expiration or earlier termination of this Agreement.

NO REPRESENTATIONS, WARRANTIES OR GUARANTEES. Company has made every effort to accurately represent the Engagement and its potential. The testimonials and examples used are not intended to represent or guarantee that anyone will achieve the same or similar results. Customer understands that there can be no assurance that any prior successes, or past results in income earnings, can be used as an indication of their future success or results. Customer acknowledges monetary and income results are based on many factors. The Company does not guarantee or imply that Customer will get rich, that they will do as well, or that they will make any money at all. Company products may have unknown risks involved, and are not suitable for everyone. Making decisions based on any information presented in the Company’s products, services, or web site, should be done only with the knowledge that Customer could make no money at all. All products and services by the Company are for educational and informational purposes only. Customer agrees that they are solely responsible for doing their own due diligence when it comes to making business decisions and all information, products, and services that have been provided should be independently verified by their own qualified professionals including checking with accountants, lawyers or professional advisors, before acting on this or any information. The Company’s information, products, and services should be carefully considered and evaluated, before reaching a business decision, on whether to rely on them. Customer agrees that the Company is not responsible for the success or failure of their business decisions relating to any information presented by the Company, or the Company’s products or services.

TESTIMONIALS. Customer agrees that all testimonials and comments (collectively, “Testimonials”) that they share with the Company in connection with the Engagement shall become the Company’s exclusive property. Customer assigns to the Company all worldwide right, title and interest in and to the Testimonials and a waiver of any claim based on moral rights, unfair competition, breach of implied contract, breach of confidentiality, and any other legal theory. Company is under no obligation: (i) to maintain any Testimonials in confidence; or (ii) to pay Customer or any third party any compensation for any Testimonials. Customer is solely responsible for the content of any Testimonials made. Customer authorizes the release of their name, likeness, image and appearance in Testimonials, for any and all uses and purposes whatsoever without reservation or limitation, or compensation to them or any other person or entity. Company is under no obligation whatsoever to use any of the Testimonials.

FINANCIAL ADVICE DISCLAIMER. The Company is not qualified to provide legal, tax, accounting or financial advice, and the information provided to Customer by the Company is not intended as such. Customer should refer all legal, tax, accounting, and financially related inquiries to appropriately qualified professionals.

NON-DISPARAGEMENT.  In the event that a dispute arises between the Parties to this agreement, the Parties agree and accept that the only venue for resolving such a dispute shall be in the venue set forth herein below.  In the event of a dispute between Parties, the Parties agree that they neither will engage in any conduct or communication, public or private, designed to disparage or cast in a negative light the other.  This non-disparagement provision shall survive the termination or expiration of this Agreement. 

COMPLETION OF ALL REQUIRED ON-BOARDING PROCEDURES.  Customer agrees to promptly complete any and all on-boarding processes (e.g. scheduling & customer participation in launch call(s), delivery of customer onboarding check-list items, etc.) as outlined in Engagement Components in Exhibit A, Exhibit C or Exhibit E related to the specific program purchased of this agreement or as instructed via Engagement Communications prior to receiving further deliverable, training and consultation throughout the Engagement.

ENGAGEMENT SYSTEMS, PROCESSES AND DEADLINES.  Customer agrees to utilize and abide by all systems, processes and deadlines (e.g. progress tracking, appointment scheduling, teleconference scheduling systems, information requests, submission deadlines, Meeting RSVPs, etc.) stipulated by the Company throughout the course of the engagement.  Failure to utilize these systems and processes or failure to meet any deadline for information may results in forfeiture of Engagement components at the sole discretion of the Company.  If Engagement contains strategy calls which are scheduled and missed by Customer, those calls will not be rescheduled and are forfeited by Customer.  Customer acknowledges that Company will respond to Customer correspondence during normal business hours as stated on the Company’s website.   

ENGAGEMENT CONDUCT AND PARTICIPATION GUIDELINES.  Company maintains various terms and conditions (e.g. rules of conduct and participation policies) provided to Customers associated with the use of Engagement materials and participation in the Engagement.  These terms and conditions may be updated from time to time at the sole discretion of the Company.  It is the responsibility of the Customer(s) to periodically review these terms and conditions and by signing below acknowledge that these terms and conditions are a binding component of this Agreement. 

EXPENSES. To the extent Engagement contains on-site meetings or trainings, reimbursement by the Customer of Company’s travel expenses, if any, such reimbursement shall be limited to expenses reasonably necessary for Company’s performance of the Agreement and shall be pre-approved by Customer before travel is confirmed.  Company is responsible for managing their own logistics and for receiving pre-approval from Customer prior to confirming any such travel or lodging arrangements.  All pre-approval will be done in writing in a timely manner by Customer, and Customer understands that a delay in approval may mean a change in price and dates of the meeting or training. 

PAYMENTS AND FINANCIAL RESPONSIBILITY.  By signing this Agreement, Customer acknowledges and affirms that:

1. NO SIGNIFICANT FINANCIAL BURDEN. Payment for this Engagement will not place a significant financial burden on Customer.
2. NO REFUNDS/CHANGES TO PROCESSED PAYMENTS. There are no refunds available under this Agreement for any reason. Payments made for Engagement may not be applied toward any other future engagement, product or service purchase. There are no refunds for any payment made by Customer once payment has been processed by Company.  Any request to alter the form or manner of payment is at the sole discretion of the Company and Customer is responsible for the payment of any and all fees incurred by Company in meeting the request. 
3. AUTHORIZATION OF PAYMENT. Customer authorizes Company to charge their credit/debit card, cash their check/wire, or process Paypal transactions for the entire Engagement Investment as outlined in Exhibit B, Exhibit D or Exhibit F related to the specific program purchased including setup fees, monthly recurring fees and fees related to the AI Agent talk time. If more than (1) payment is to be processed, Customer’s acceptance of this Agreement authorizes all future payments made.  In addition, Customer authorizes Company to contact their financial institution(s) to obtain credit card information in the event of any decline payment. Correctly – invoiced amounts will be payable on net-30 terms.
4. WAIVER OF RIGHT TO CHARGEBACKS/CANCELLING CREDIT OR DEBIT CARD. Customer agrees to waive their right to process chargebacks with their credit/debit card company or cancel their credit/debit card until payments have been processed to cover the entire Engagement Investment and any associated fees/interest.  Any and all disputes under this Agreement must be handled through the legal system as outlined in the General Terms and Conditions section of this Agreement.
5. CHANGE OF PAYMENT METHOD. Payments processed under a payment plan must utilize the credit/debit card or form of payment listed within this Agreement. If Customer requires a change in payment method, including change in credit/debit card, change to a new method of payment, or change in payment dates, processed changes are subject to a twenty-five dollar (USD $25.00) change fee per instance.  Any requests must be sent via the Notices section of this Agreement and may also be sent to accounting@gitgogroup.com.  Updates to expiration dates do not constitute a change in payment method. 
6. LATE FEES AND INTEREST. Company will process scheduled periodic charges if a payment plan is provided to Customer. In the event charges are made to a credit card and are declined, Company will continue to attempt the charge for four (4) days and contact Customer regarding their delinquent account.  If after four (4) days, the matter will incur a late payment fee of thirty dollars (USD $30.00).  After 30 days of any missed payment whether by credit card or check/wire, Customer will incur and be charged interest as a rate of two percent (2%) per month. Company reserves the right to turn outdated accounts over to collection agencies and report the unpaid balance to credit bureaus.  In the event payments are missed by Customer over 30 days past due, the payment plan may be terminated by Company and the entire remaining balance of the Engagement as selected in Exhibit B will be immediately due by Customer to continue receiving Engagement components.  Company can suspend the program for late payments and all fees will be due prior to any further work performed.  Future work schedule will be deemed by Company based on schedule of availability to complete work once full payment is received.    
7. NON SUFFICIENT FUNDS FEE. Any checks returned to Company for NSF will be subject to a fee of twenty-five dollars (USD $25.00)
8. GENERAL TERMS AND CONDITIONS

TIME. Customer agrees that time is of the essence in this Agreement.

GOVERNING LAWS & ATTORNEY’S FEES. This agreement shall be governed by and construed in accordance with the laws of the State of Nebraska. In any action or suit to enforce any right or remedy under this Agreement or to interpret any provision of this Agreement, the prevailing party shall be entitled to recover its reasonable attorney’s fees, costs and other expenses.

RIGHT OF OFFSET. Company shall have the right to offset any amounts received for other Engagements or Products against balances in arrears owed by Customer to Company for this Agreement or any other Engagement or Product purchased by Customer.

NO CONSEQUENTIAL DAMAGES. In no event shall either Party be liable for any special, consequential, incidental or punitive loss, damage or expenses (including but not limited to business interruption, lost business, lost profits or lost savings), whether based on breach of contract, tort (including negligence), strict liability, product liability, under statute of otherwise, even if it has been advised of the possibility of such damage.

AMENDMENTS AND WAIVERS. Any term or provision of this Agreement may be amended, and the observance of any term of this Agreement may be waived, with the signed written consent of both Parties. The waiver by a party of any breach or default in performance shall not be deemed to constitute a waiver of any other or succeeding breach or default. The failure of either party to enforce any of the provisions hereof shall not be construed to be a waiver of the right of such party thereafter to enforce such provisions.

SEVERABILITY. If any of the provisions contained in this Agreement, or any part of them, is hereafter construed to be invalid or unenforceable, the same shall not affect the remainder of such provision or any other provision contained herein, which shall be given full effect regardless of the invalid provision or part thereof.

COUNTERPARTS. This Agreement may be executed in several counterparts, each of which shall constitute and original and all of which, when taken together, shall constitute one agreement. A facsimile, electronic or e- mailed copy of this Agreement, with a written or electronic signature, shall constitute a legal and binding instrument.

HEADINGS. The headings for sections herein are for convenience only and shall not affect the meaning of the provisions of this Agreement.

TERMINATION.

Termination for Cause.

If Customer is not satisfied with the performance of the program after 90 days of operation, Customer may terminate the remaining portion of this Agreement or any or all of the Statements of Works, in whole or in part, as of the termination date specified in the notice.

To be eligible for the termination, Company and Customer must complete a collaborative review of the program.  Customer must have completed all requirements for on-boarding procedures.  Customer must have met all process and deadline requirements.

Customer’s AI Agent must complete at least 100 pickups during the review process to ensure the review is statistically significant.

Company and Customer will jointly analyze the call recordings, script, knowledge base and other components related to Customer’s AI Agent and provide feedback and suggestions to Customer for implementation to improve the performance of the AI Agent.

Customer will agree and/or implement agreed upon suggestions including, but not limited to, script changes, knowledge base updates, action changes, etc.

If Customer remains unsatisfied with the performance of the program after completing review process, then Customer may terminate the remaining portion of this Agreement or any or all of the Statements of Works, in whole or in part, as of the termination date specified in the notice.

If either Party breaches (Confidential Information and Data Security), then the nonbreaching Party may terminate this Agreement or any or all of the Statements of Work, in whole or in part, with written notice to the breaching Party effective as of the termination date specified in the notice without regard to any cure period.

Termination for Insolvency or Financial Deterioration.  Company may terminate this Agreement or any or all of the Statements of Work, in whole or in part, upon notice to Company in the event of a Company  Bankruptcy Event. 

Termination by Company.   Company may terminate this Agreement or the applicable Statement of Work, for any reason, by providing Customer with thirty (30) days written notice.

Effect or Termination on Statements of Work.  If this Agreement is terminated for any reason, this Agreement shall continue to govern all Statements of Work entered into by the Parties prior to the date of termination of this Agreement until the expiration or termination of such Statements of Work, unless otherwise agreed to by the Parties in writing.

Termination Fees and Stranded Costs.  Except as otherwise specifically set forth in a Statement of Work, if either Party terminates this Agreement or any Statement of Work for any reason, that Party shall not be obligated to pay a termination fee. Within thirty (30) days following termination or expiration of this Agreement, Customer shall pay to Company  any Fees due and payable for Services that were performed prior to the effective date of such termination or expiration.

LIABILITY AND INDEMNITY. Customer agrees that neither the Company, nor any of their officers, directors, members, agents, volunteers and employees (the “Company Representatives”) shall be held liable for any damage, loss, harm, claims, demands, suits, liability, costs, attorney’s fees and expenses of whatever kind or nature or injury to person or property (collectively the “Losses”) of the Customer or any of its officers, directors, agents or employees resulting or arising out of or related to the Engagement, excluding those Losses caused in connection with Company’s fraud, negligence, or willful misconduct. The Customer expressly waives and releases any claims or demands it may have against any of the Company Representatives by reason of a Loss incurred in connection with any inadvertent typographical errors or other inaccuracies, which may ultimately appear in any printed materials relating to the Engagement. Company agrees that neither the Customer, nor any of their officers, directors, members, agents, volunteers and employees (the “Customer Representatives”) shall be held liable for any damage, loss, harm, claims, demands, suits, liability, costs, attorney’s fees and expenses of whatever kind or nature or injury to person or property (collectively the “Losses”) of the Company or any of its officers, directors, agents or employees resulting or arising out of or related to the Engagement, excluding those Losses caused in connection with Customer’s fraud, negligence, or willful misconduct.

Company undertakes no duty to exercise care, nor does it assume any responsibility for the protection and safety of the Customer, its officials, agents or employees, or for the protection of the property of the Customer or its representatives or of property used in connection with the Engagement, from theft or damage or destruction by fire, accident or other cause. Any protection exercised by Company shall be deemed purely gratuitous on its part and shall in no way be constructed to make it liable for Loss suffered by the Customer. It is the responsibility of the Customer to maintain proper insurance coverage for its property and liability.

FORCE MAJEURE AND LIABILITY. Neither Party is not responsible to the other for any loss, damages, costs, claims or expenses which may be incurred as a result of its delay in or failure to perform its obligations where such delay or failure is due to causes beyond its control. Causes beyond its control include, but are not limited to: (1) acts of God, (2) war, including armed conflict, (3) strikes or labor disputes at Meeting(s) locations or in the Meeting(s) area (4) disease at Meeting(s) locations or in the Meeting(s) area (examples of disease: SARS, Legionnaires), (5) government regulation or advisory (including travel advisory warnings), (6) civil disturbance at Meeting(s) locations or in the Meeting(s) area (7) terrorism or threats of terrorism in the United States as substantiated by governmental warnings or advisory notices, (8) curtailment of transportation services or facilities which would prevent customers from attending the Meeting(s), (9) disaster, fire, earthquakes, hurricanes in the Meeting(s) area (10) unseasonable extreme inclement weather in the Meeting(s) area (11) shortages or disruption of the electrical power supply causing blackouts or rolling blackouts or other essential utilities in the Meeting(s) area, or (12) any other cause reasonably beyond the Parties’ control (collectively referred to as “Occurrences”), make the Meeting(s) illegal, or impossible to fully perform under this Agreement as the Parties originally contracted, then in such case the Parties has the right to reschedule any Meeting(s) to another time and/or location, without liability, upon notification.

Except for damages arising out of the gross negligence or willful misconduct of either party hereto, no party shall be liable to the other party or its affiliates, officers, directors, successors or assigns for any incidental, consequential, special or punitive damages or lost profits arising out of this clause to the Agreement, whether liability is asserted in contract or tort and irrespective of whether it has advised or been advised of the possibility of any such loss or damage.

ASSIGNMENT. Neither party shall have the right to assign this Agreement without the written consent of the other, which shall not be withheld unreasonably.

By accepting these Terms and Conditions, Customer agrees he/she has read this agreement carefully, understands and accepts its Terms.

EXHIBIT A

ENGAGEMENT COMPONENTS – Conversational AI Agent

ENGAGEMENT NAME.  Conversational AI Agent

ENGAGEMENT DATES.  Start Date will be based on timeliness of launch call and information provided by hotels. Agreement is for an initial term of 6 months.  Agreement will auto-renew in 6 month increments unless Customer unsubcribes from their current subscription prior to the renewal date.    

ENGAGEMENT COMPONENTS.

GitGo Will Deliver: Conversational AI Agent

• Outbound Sales Prospecting utilizing conversational AI Agent
  • GitGo team will develop and optimize a scripted AI agent to contact targeted prospects to research, locate, qualify, nurture and identify new business on behalf of the hotel(s)
  • Customer will provide GitGo team with a targeted contact list of up to 750 contacts over a 6-month period. Customer stipulates that these contacts have granted Customer authorization to be contacted via voice and email channels including the use of auto-dialers and automated AI Agents.
• Monthly scorecards shared with property
• Quarterly Business Reviews

EXHIBIT B

ENGAGEMENT INVESTMENT – Conversational AI Agent

ENGAGEMENT INVESTMENT. In compensation for the Engagement components outlined in Exhibit A, Customer agrees to pay Company the following fees (the “Engagement Investment”):
Total investment for first 6 months is $1,750.00 to be paid in 6 payments as detailed below. Payment schedule listed for 1^st 6-month term will carry forward as same schedule for future terms unless terminated per agreement.

In addition to the fees listed above, Customer agrees to pay Company for AI Agent talk time at the rate of $0.32 per minute for answered calls.  AI Agent talk time will be billed on a weekly or monthly basis to the credit card/payment method on file.  Customer understands this is a variable cost.  Company is unable to forecast exact talk time expenses.  Company will provide talk time details at the time of billing.

EXHIBIT C

ENGAGEMENT COMPONENTS – Conversational AI Agent with Data

ENGAGEMENT NAME.  Conversational AI Agent with Data

ENGAGEMENT DATES.  Start Date will be based on timeliness of launch call and information provided by hotels. Agreement is for an initial term of 6 months.  Agreement will auto-renew in 6 month increments unless Customer unsubcribes from their current subscription prior to the renewal date.   

ENGAGEMENT COMPONENTS.

GitGo Will Deliver: Conversational AI Agent with Data

• Outbound Sales Prospecting utilizing conversational AI Agent
  • GitGo team will develop and optimize a scripted AI agent to contact targeted prospects to research, locate, qualify, nurture and identify new business on behalf of the hotel(s)
  • GitGo team will develop a targeted contact list of up to 750 contacts over a 6-month period. Target contact list criteria will be developed in collaboration with the property team
• Monthly scorecards shared with property
• Quarterly Business Reviews

EXHIBIT D

ENGAGEMENT INVESTMENT – Conversational AI Agent with Data

ENGAGEMENT INVESTMENT. In compensation for the Engagement components outlined in Exhibit C, Customer agrees to pay Company the following fees (the “Engagement Investment”):
Total investment for first 6 months is $3,500.00 to be paid in 6 payments as detailed below. Payment schedule listed for 1^st 6-month term will carry forward as same schedule for future terms unless terminated per agreement.

In addition to the fees listed above, Customer agrees to pay Company for AI Agent talk time at the rate of $0.32 per minute for answered calls.  AI Agent talk time will be billed on a weekly basis to the credit card/payment method on file.  Customer understands this is a variable cost.  Company is unable to forecast exact talk time expenses.  Company will provide talk time details at the time of billing.

EXHIBIT E

ENGAGEMENT COMPONENTS – Conversational AI Agent with Data and Email Campaign

ENGAGEMENT NAME.  Conversational AI Agent with Data and Email Campaign

ENGAGEMENT DATES.  Start Date will be based on timeliness of launch call and information provided by hotels. Agreement is for an initial term of 6 months.  Agreement will auto-renew in 6 month increments unless Customer unsubcribes from their current subscription prior to the renewal date.   

ENGAGEMENT COMPONENTS.

GitGo Will Deliver: Conversational AI Agent with Data and Email Campaign

• Outbound Sales Prospecting utilizing conversational AI Agent
  • GitGo team will develop and optimize a scripted AI agent to contact targeted prospects to research, locate, qualify, nurture and identify new business on behalf of the hotel(s)
  • GitGo team will develop a targeted contact list of up to 750 contacts over a 6-month period. Target contact list criteria will be developed in collaboration with the property team
• Automated Email Campaigns
  • GitGo team will develop and optimize an automated email campaign focused on new business acquisition
  • Property team will provide content and digital assets for the email campaign as well as review and approve email campaigns prior to launch
• Monthly scorecards shared with property
• Quarterly Business Reviews

EXHIBIT F

ENGAGEMENT INVESTMENT – Conversational AI Agent with Data and Email Campaign

ENGAGEMENT INVESTMENT. In compensation for the Engagement components outlined in Exhibit E, Customer agrees to pay Company the following fees (the “Engagement Investment”):
Total investment for first 6 months is $5,500.00 to be paid in 6 payments as detailed below. Payment schedule listed for 1^st 6-month term will carry forward as same schedule for future terms unless terminated per agreement.

In addition to the fees listed above, Customer agrees to pay Company for AI Agent talk time at the rate of $0.32 per minute for answered calls.  AI Agent talk time will be billed on a weekly basis to the credit card/payment method on file.  Customer understands this is a variable cost.  Company is unable to forecast exact talk time expenses.  Company will provide talk time details at the time of billing.

Late payments will result in halting all project deliverables and may result in Company requiring full payment in order to proceed with the project .

REPRESENTATIONS AND WARRANTIES:  Each party represents and warrants that it has the legal power and authority to enter into this Agreement.  Company represents and warrants that it will provide Customer in a manner consistent with general industry standards reasonably applicable to the provision thereof and that the Customer will perform substantially in accordance with its documentation under normal use and circumstances.  Customer represents and warrants that they have not falsely identified themselves nor provided any false information and that their billing information is correct.

Last Updated:  March 6, 2024